Privacy Policy
Last updated: January 21, 2025
Jom System Sdn Bhd (1515190-T) (collectively and individually referred to as “the company”, “we”, “us” or “our”) operate its websites such as https://www.jomsystem.com/ (collectively or individually referred to as the “Site”) and distributes a mobile platform called BiBiPOS (collectively or individually referred to as the “App”, “BiBiPOS”). This Privacy Policy explains how we handle Personal Data and comply with the requirements of Malaysia’s Personal Data Protection Act 2010 (“PDPA”).
Information that we collect
- Account Information: Username, Password
- Transaction Data: We collect details of transactions processed through the App, including payment amounts, payment methods, dates, and transaction ID.
- Device and Usage Information: We collect information about your device, including the device type, operating system, IP address, and usage statistics (e.g., pages viewed, features used).
How do we use your information?
We use the information collected for the following purposes:
- To provide, maintain, and improve the App’s functionality and services.
- To facilitate transactions, process payments, and issue e-Invoices or receipts.
- To create and manage your user account and authenticate your login.
- To send you important updates, notifications, or promotional offers (if you’ve opted in).
- To analyze and improve the user experience, App performance, and security
Data Storage and Retention
We take reasonable steps to ensure that your data is stored securely. Your personal and business data is stored on encrypted servers and may be retained for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data by contacting us as described below.
Sharing of information
We do not sell or rent your information to third parties. We may share your information in the following circumstances:
- With Service Providers: We may share your data with third-party service providers who assist us in operating the App, processing payments, or other business functions. These service providers are obligated to protect your data and use it only as necessary to perform their services.
- Legal Requirements: We may disclose your information when required by law or in response to valid legal requests, such as a court order or government investigation.
Data Security
We implement industry-standard security measures to protect your personal and business data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Your Rights and Choices
You have certain rights and options regarding the handling of your information:
- Access and Correction: You can request access to or correction of your personal information through the App or by contacting us.
- Deactivate Account: You may request account deactivation at any time by contacting support. However, some information may be retained for legal and business purposes.
Children’s Privacy
BiBiPOS is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under the age of 18, we will take steps to delete that information.
Your Consent
By using BiBiPOS App, you consent to our Privacy Policy.
Changes to this Policy
We may update this Privacy Policy periodically. Significant changes will be communicated through App notifications, and the updated version will be effective as of the “Effective Date” shown at the top of this policy. You are deemed to accept and agree to be bound by any changes to the Privacy Policy when you use BiBiPOS App after those changes are posted.
Contact Us
If you have questions or concerns regarding this Privacy Policy or our data handling practices, please contact us:
Jom System Support
Email: support@jomsystem.com
Phone: +603-3132 8109